Responsible Gaming

Our Commitment to Responsible Gaming

At medlej.ca, we believe that online casino gaming should be entertaining and fun—never a way to earn money or solve financial problems. We're committed to promoting responsible gaming practices and supporting the wellbeing of our players across Canada.

Age Verification

Online gambling in Canada is available only to individuals who are 18 years of age or older (or the legal age in your province, whichever is higher). We take age verification seriously and reserve the right to request proof of age at any time. If you are under the legal gambling age in your jurisdiction, you must not use our services.

Warning Signs of Problem Gambling

Problem gambling can develop gradually. If you recognize any of the following warning signs in yourself or someone you know, it may be time to seek help:

• Spending more money or time gambling than intended
• Chasing losses by gambling more to recover money lost
• Hiding gambling activity or lying about the amount spent
• Feeling anxious, irritable, or restless when not gambling
• Using gambling to escape problems, stress, or negative emotions
• Neglecting family, work, school, or other important responsibilities
• Borrowing money or going into debt to fund gambling
• Failed attempts to cut back or stop gambling
• Relationships suffering due to gambling habits
• Experiencing financial difficulties as a result of gambling

Self-Help Tools

We provide several tools to help you maintain control over your gaming:

• Deposit Limits: Set a maximum amount you're willing to spend in a given time period (daily, weekly, or monthly)
• Loss Limits: Set a maximum amount you're willing to lose before taking a break
• Reality Checks: Receive periodic reminders about how long you've been playing and how much you've spent
• Self-Exclusion: Temporarily or permanently exclude yourself from your account if you need time away from gambling
• Session Time Limits: Automatically log out after a set period of play

We encourage all players to use these tools as part of a healthy gaming experience.

Support Organizations in Canada

If you or someone you know is struggling with problem gambling, help is available. Please reach out to one of these trusted Canadian organizations:

• Responsible Gambling Council
  Website: www.responsiblegambling.org
  A national organization providing resources, research, and support for responsible gambling across Canada.
• Gamblers Anonymous Canada
  A peer support organization offering free meetings and 12-step recovery programs for people struggling with gambling addiction.
• National Council on Problem Gambling (US)
  Website: www.ncpgambling.org
  Provides information and referral services for problem gambling support in North America.
• GamCare (UK)
  Website: www.gamcare.org.uk
  Offers free, confidential support and counselling for problem gamblers.
• Gambling Help Online (Australia)
  Website: www.gamblinghelponline.org.au
  Provides confidential counselling and self-help resources for problem gambling.

Many provinces in Canada also offer provincial helplines and counselling services. Contact your local health authority for resources specific to your region.

Take Action Today

If you think you may have a problem with gambling, please seek help immediately. Problem gambling is a treatable condition, and recovery is possible with the right support. Reach out to one of the organizations listed above—all services are confidential and often free of charge.

Remember: gambling should only be a form of entertainment. If it's causing financial, emotional, or social harm, it's time to reach out for support.